Consulting
Your organisation’s reputation and long-term success largely depends on effective communication, both internally and externally, because your employees and customers are your best brand ambassadors.
However, not all organisations have the necessary tools or in-house capability to communicate effectively. Marcomms Australia provides actionable frameworks, strategies and advice to help government and public sector organisations to build an industry-leading brand reputation.

Strategic plans
From the launch of new policies and services to the delivery of major projects, our strategic plans are designed to engage audiences, spark conversation and drive action through powerful storytelling, compelling value propositions and aligned content that reflects your brand’s values, vision and voice. We partner with you to develop and implement:
- Communication strategies
- Brand strategies
- Marketing communication strategies
- Public relations strategies
- Communication and engagement strategies
- Advocacy strategies

Strategic advice
In a time of profound disruption, deep uncertainty and intense scrutiny, public organisations need strategic advice they can rely on. Our consultants have extensive experience providing high-level strategic advice to government and community leaders across myriad complex issues and diverse contexts. We’ve also led crisis communication teams responding to some of Australia’s highest profile incidents and issues, including the Victorian flood crises (2011 and 2022), Black Saturday fires (2009), Cranbourne Methane Gas crisis (2008), Springvale Salmonella outbreak (1997) and Victorian Gas crisis (1998), among many others.

Strategic engagement
To achieve their goals and priorities, public sector organisations need the trust and support of stakeholders. We design and deliver integrated communication and community engagement strategies in line with the principles, values and frameworks of the International Association for Public Participation (IAP2). Our integrated approach ensures you send the right message to the right audience through the right channels at the right time, and engage audiences at the right participation level and using the right participation methods.

Strategic wordsmithing
We’re obsessed by the power of words and the impact they have on people. While not every government communication is designed to stir deep emotions in people, each communication piece should serve a twin purpose: 1) achieve organisational goals and 2) address target audience needs.
We write copy for:
- speeches
- media releases
- newsletters
- brochures and flyers
- social media content
- handbooks
- annual reports
- websites
- and more
Kind words from our clients
Strategic services at a glance
We provide customised strategic services to government and public sector organisations.
Discuss your needs
Contact Ros to discuss your strategic and skills
development needs.
